fraviontelira collects various types of information to provide you with comprehensive financial analysis services and improve your experience on our platform.
Privacy Policy
Your privacy matters to us. This policy explains how fraviontelira collects, uses, and protects your personal information when you use our financial analysis platform.
Last Updated: March 15, 2025
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name, email address, and phone number for account creation
- Billing information including address and payment details
- Professional information such as job title and company name
- Identification documents as required by Australian financial regulations
Financial Data
To provide accurate analysis services, we collect:
- Investment portfolio information you choose to share
- Financial goals and risk tolerance preferences
- Transaction data from connected accounts (with your permission)
- Market research queries and analysis requests
Technical Information
We automatically collect certain technical data:
- IP address, browser type, and device information
- Usage patterns and feature preferences within our platform
- Log files and error reports to improve service reliability
- Cookies and similar tracking technologies for enhanced user experience
2. How We Use Your Information
Your information helps us deliver personalized financial analysis services while maintaining the highest standards of data protection and regulatory compliance.
Service Delivery
- Generate customized financial analysis reports and recommendations
- Process payments and manage your account subscriptions
- Provide customer support and respond to your inquiries
- Send important updates about your account and our services
Platform Improvement
- Analyze usage patterns to enhance our analysis algorithms
- Develop new features based on user behavior and feedback
- Conduct research to improve financial modeling accuracy
- Optimize platform performance and user interface design
3. Data Sharing and Disclosure
fraviontelira follows strict guidelines regarding data sharing. We never sell your personal information to third parties and only share data in specific circumstances outlined below.
| Sharing Scenario | Data Shared | Purpose |
| Service Providers | Limited operational data | Payment processing, cloud hosting, analytics |
| Regulatory Compliance | Required financial records | AUSTRAC and ASIC reporting obligations |
| Legal Requirements | Relevant personal data | Court orders, subpoenas, government requests |
| Business Transfers | All user data | Mergers, acquisitions, asset sales |
Data Protection Guarantee
We require all third-party service providers to maintain the same level of data protection standards that we uphold. Any data sharing agreements include strict confidentiality clauses and data handling requirements.
4. Your Privacy Rights Under Australian Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. fraviontelira is committed to honoring these rights and providing you with full control over your data.
Access and Correction Rights
- Request access to all personal information we hold about you
- Obtain copies of your data in a machine-readable format
- Correct inaccurate or outdated personal information
- Update your contact details and communication preferences
Data Portability and Deletion
- Export your financial analysis data and reports
- Request deletion of your account and associated data
- Withdraw consent for data processing activities
- Object to certain uses of your personal information
How to Exercise Your Rights
To exercise any of these rights, contact our privacy team at privacy@fraviontelira.com or use the data management tools in your account settings. We will respond to your request within 30 days as required by Australian privacy legislation.
5. Data Security and Protection
fraviontelira implements comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security practices meet industry standards and regulatory requirements.
Technical Safeguards
- 256-bit SSL encryption for all data transmissions
- Advanced firewall protection and intrusion detection systems
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Encrypted data storage with secure key management
Operational Security
- Background checks for all employees with data access
- Role-based access controls limiting data exposure
- Regular security training and awareness programs
- Incident response procedures for security breaches
- Secure disposal of hardware and data storage devices
6. Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods based on regulatory requirements and business needs.
| Data Type | Retention Period | Deletion Process |
| Account Information | Active account + 7 years | Secure deletion after retention period |
| Financial Analysis Data | Active account + 5 years | Anonymization or secure deletion |
| Transaction Records | 7 years (regulatory requirement) | Automated secure deletion |
| Technical Logs | 2 years maximum | Rolling deletion with anonymization |
7. International Data Transfers
While fraviontelira primarily operates within Australia, some of our service providers and cloud infrastructure may be located overseas. We ensure that any international data transfers comply with Australian privacy laws and provide adequate protection for your information.
Cross-Border Data Protection
- All international transfers use standard contractual clauses
- Service providers must meet Australian privacy standards
- Regular audits of overseas data handling practices
- Right to object to international data processing
Geographic Data Storage
Your primary account data and financial information are stored on secure servers located in Australia. Only anonymized or aggregated data may be processed by overseas service providers for analytics and platform improvement purposes.
8. Cookies and Tracking Technologies
fraviontelira uses cookies and similar technologies to enhance your browsing experience, analyze platform usage, and provide personalized services. You have control over how these technologies are used.
Types of Cookies We Use
- Essential cookies for platform functionality and security
- Performance cookies to analyze usage and improve services
- Preference cookies to remember your settings and choices
- Analytics cookies for understanding user behavior patterns
Managing Cookie Preferences
You can control cookie settings through your browser preferences or our cookie management center. Note that disabling certain cookies may affect platform functionality and your user experience.
9. Updates to This Privacy Policy
fraviontelira may update this privacy policy periodically to reflect changes in our practices, services, or regulatory requirements. We will notify you of significant changes through email or prominent notices on our platform.
Notification Process
- Email notifications for material policy changes
- Platform banners highlighting important updates
- 30-day notice period before changes take effect
- Archived versions of previous policies available upon request
Privacy Contact Information
For privacy-related questions, concerns, or requests, please contact us:
Email: privacy@fraviontelira.com
Phone: +61 7 3344 5100
Address: Level 1/251 Rundle St, Adelaide SA 5000, Australia
We aim to respond to all privacy inquiries within 5 business days.